Terms and Conditions of Furrsaan – Your Trusted Online Dog Food Store

Welcome to Furrsaan! These Terms and Conditions govern your use of our website and the services provided by Furrsaan. By accessing our website and making a purchase, you agree to comply with these terms. Please read them carefully before proceeding.

1. Account and Registration:

To make a purchase on Furrsaan, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials, and you agree to be solely responsible for all activities that occur under your account.

2. Product Information:

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product description, pricing, availability, or other content.

3. Ordering and Payment:

By placing an order on Furrsaan, you are making an offer to purchase products from us. All orders are subject to acceptance, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability or pricing errors. In the event of a pricing error, we will notify you and provide you with the option to proceed with the corrected price or cancel your order.

Payment for orders is processed through secure third-party payment gateways. By providing your payment information, you authorize us and our payment processors to charge the applicable amount for your order.

4. Shipping and Delivery:

We will make every effort to deliver your orders in a timely manner. However, we are not responsible for delays or failures in delivery due to circumstances beyond our control, such as natural disasters or carrier-related issues.

5. Returns and Refunds:

If you are not satisfied with your purchase, you may be eligible for a return or refund in accordance with our Return Policy. Please review our Return Policy for more information on the process and eligibility criteria.

6. Intellectual Property:

The content and materials on Furrsaan’s website, including but not limited to text, images, logos, and trademarks, are the property of Furrsaan and protected by applicable intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

7. User Conduct:

You agree not to use Furrsaan’s website for any unlawful or unauthorized purposes. You will not engage in any activities that could harm, disrupt, or interfere with the functioning of the website or its associated services.

8. Limitation of Liability:

Furrsaan shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or any products purchased through it. Our total liability, if any, shall not exceed the amount paid by you for the purchase of the products.

9. Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Your City].

10. Amendments:

Furrsaan reserves the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Terms and Conditions, please contact us at [email protected].

Last Updated: 16/07/2023

Privacy Policy for Furrsaan – Your Trusted Online Dog Food Store

At Furrsaan, we are committed to protecting the privacy and security of our valued customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or interact with our services. By accessing our website or providing your information to us, you consent to the practices described in this policy.

Information We Collect:

When you visit our website or place an order with Furrsaan, we may collect the following types of personal information:

  1. Contact Information: Your name, email address, phone number, and shipping address.

  2. Account Credentials: Username and password to create and access your Furrsaan account.

  3. Payment Details: Credit card or other payment information to process your orders securely.

  4. Purchase History: Information about products you have ordered or expressed interest in.

  5. Communication Preferences: Your preferences for receiving marketing communications from Furrsaan.

  6. Device and Usage Information: Data related to your device, browser, and interactions with our website, such as IP address, browser type, and pages visited.

How We Use Your Information:

We use the personal information we collect for the following purposes:

  1. Order Processing: To fulfill and deliver your orders efficiently and provide customer support.

  2. Improvement of Services: To analyze website usage and improve our products and services.

  3. Communication: To respond to your inquiries, provide updates about your orders, and send marketing communications if you have opted in.

  4. Personalization: To tailor our offerings and recommendations based on your preferences and purchase history.

  5. Legal Compliance: To comply with applicable laws and regulations.

Data Security:

At Furrsaan, we take the security of your information seriously. We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

Third-Party Disclosure:

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and shipping companies. These third parties are contractually obligated to keep your information confidential and use it solely for the purpose of providing services to Furrsaan.

Your Choices:

You have the right to access, update, or delete your personal information from our records. You can also opt-out of receiving marketing communications from us at any time.

Cookies:

We use cookies and similar technologies to enhance your browsing experience on our website. You can adjust your browser settings to refuse cookies or be notified when cookies are being used.

Updates to the Privacy Policy:

This Privacy Policy may be updated from time to time. We will post any changes on our website, and the revised policy will be effective when posted.

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact our customer support team at [email protected].

Last Updated: 16/07/2023